FAQ's

How can I pay for my order?

We've got you covered! We accept the following payment cards: Visa, Visa Debit, Solo, Maestro and Electron.

Is it safe to order online?

You can be assured that shopping with Auroras Angels is safe! We’re a member of "Verified by Visa" and "Secure by MasterCard", providing additional security when using your payment cards online. We use industry-standard encryption systems for potentially sensitive information, such as your name, address and other critically sensitive information like your credit / debit card details. Information passed between your computer and our website cannot be read in the event of someone else intercepting it.

How do I know when i've received my order?

Once you've placed you order, you will be directed to an order confirmation message which will contain your order number. This information will also be emailed to you; this can take up to 30 minutes to arrive in your inbox- so hold tight! Once our team at the warehouse have processed your order, you will receive a second email to let you know that your order is on its way to you.

Can I make changes to my order?

Unfortunately, once you've placed your order it is not possible to amend any details, as our warehouse team will have already started processing your order

I have placed my order and forgot to add on the discount code, What can I do?

Unfortunately once an order has been placed we are unable to apply a discount code. However, certain discount codes are valid for a certain time so be sure to keep this in mind whilst placing your next order.